Privacy Policy
Music for the Soul ("we", "us", or "our") operates the Innocent Child website. We are deeply committed to protecting the privacy of everyone who visits this site — particularly those who may be survivors of childhood sexual abuse. This policy explains what information we collect, how we use it, and the choices you have.
We encourage you to read it fully. If you have any questions, please contact us at info@musicforthesoul.org
1. Who we are
Music for the Soul is a nonprofit organisation based in the United States. The Innocent Child website is a resource for survivors of childhood sexual abuse, their supporters, and professionals working in this field.
2. What information we collect
Information you provide to us
When you interact with this site, you may provide us with:
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Your name and email address — when you sign up to watch the film or subscribe to our newsletter
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Payment information — when you rent, purchase, or license the documentary. Payments are processed securely by Stripe. We do not store your card details.
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Account information — if you create a member account on the site
Information collected automatically
When you visit the site, we and our service providers may automatically collect:
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Video viewing data — such as whether you have accessed the film and when
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Cookies and analytics data — including pages visited, time spent on the site, and how you found us. This helps us understand how people use the site so we can improve it.
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Device and browser information — such as your IP address, browser type, and operating system
3. How we use your information
We use the information we collect to:
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Provide you with access to the documentary and other resources
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Send you updates, newsletters, and information about our work — only where you have given us permission to do so
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Process payments and manage your account
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Understand how people use the site and improve our resources
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Comply with our legal obligations
We will never sell your personal information to third parties. We will never use your information for advertising purposes.
4. Email communications
We use Wix Email Marketing to send emails to people who have subscribed. By providing your email address and consenting to receive communications, you agree to receive occasional emails from us about our resources, updates, and news.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us directly at info@musicforthesoul.org. We will always honour unsubscribe requests promptly.
5. Cookies
Our website uses cookies — small text files stored on your device — to help the site function and to understand how it is being used. Cookies we use include:
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Essential cookies — necessary for the site to work, such as keeping you logged in
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Analytics cookies — to understand how visitors use the site (via WIX Analytics)
You can control cookies through your browser settings. Please note that disabling certain cookies may affect how the site works.
6. Sharing your information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
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With WIX — our website platform, which processes data on our behalf in accordance with their own privacy policy
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With payment processors — to complete transactions securely
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If required by law — for example, to comply with a court order or legal obligation
7. Data retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. If you would like us to delete your data, please contact us at info@musicforthesoul.org and we will respond within 30 days.
8. Your rights
As a resident of the United States, you have the right to:
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Know what personal information we hold about you
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Request that we correct or delete your information
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Opt out of email communications at any time
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Request a copy of the data we hold about you
To exercise any of these rights, please contact us at info@musicforthesoul.org.
9. A note on sensitive information
We recognise that visitors to this site may include survivors of childhood sexual abuse. We handle all personal information with the utmost care and discretion. We do not collect information about your health, trauma history, or personal circumstances unless you choose to share it with us directly.
Your visit to this site is your own. We will never share information about your use of this site in a way that could identify you as a survivor.
10. Children's privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@musicforthesoul.org and we will delete it promptly.
11. Security
We take the security of your personal information seriously. Our website is hosted on WIX, which uses industry-standard security measures including SSL encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
13. Contact us
If you have any questions about this privacy policy or how we handle your information, please reach out to us:
Music for the Soul